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TexasBlazed Frontside 180

Joined: 13 Nov 2008 Posts: 384 City: DFW
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Posted: Aug 06, 2012 9:41 pm Post subject: |
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yeaaaaaaa! thats what im talking about remote!
_________________ I wasn't born in Texas but i got here as quick as i could |
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daniel Back Big
Joined: 26 Apr 2004 Posts: 3669 City: Duncan
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Posted: Aug 06, 2012 9:52 pm Post subject: |
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| IrieWay wrote: | | I talked with Silas today, he was super cool about everything. I've dealt with several companies before and this is definitely the best customer service i've received. |
I agree with this, helped me out as well.
pretty sure this is a very rare happening.
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scott a "a" is for angel

Joined: 17 Feb 2004 Posts: 4126
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Posted: Aug 06, 2012 11:03 pm Post subject: |
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Wakeshredder, I think you're talking about when Remote switched to Moonshine from a previous manufacturer (and not from Moonshine to someone else). That was done somewhat recently (sort of...) but not super recently or anything.
| wakeshredder wrote: | P.S. You and I both know, that the second a board from that HUGE company I was talking about, hits any kind of rail; Warranty is null and void And yes, I imagine even Remote holds that stance, but at least all the Remotes I've seen are bulletproof by design, not cheap to maximize profits like some companies do it. | I love how you're going so far out of your way to hate on that one wake brand that you won't name, but that everyone already knows. Because, like, you don't wanna name names or anything like that. How about if you just said that Remote made damn good decks (and stands behind flaws) and left it at that?
So, as electricsnow touched on earlier- hate for the sake of hate is not what this place is all about.
_________________ facebook.com/TheLiquidPlayground
www.integrity-wake.com |
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wakeshredder Backside 180

Joined: 10 Nov 2005 Posts: 692 City: Kansas City
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Posted: Aug 07, 2012 7:27 am Post subject: |
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scott a, I do stand corrected. The switch that I mistakenly thought was more recently was in fact to Moonshine like you said. I apologize to anyone and everyone on this forum, and on "the other side of the fence" for any misinterpretations of my words. You know, I've been wakeskating for almost ten years ( and skateboarding for 22 years) and it's easy to place the blame on the larger companies of either sport for over saturation of poorly produced products... I should have pointed out, that, those companies are often working with great talent and often with the best designs money can buy. It's just sad to me that these groups are not implementing quality control before someone who can barely afford a deck sinks there hard earned money into a product that we all should agree was under built and heavily marketed towards us. Also, last but not least, the only reason I said they "DAMN well better be made in USA" is because I am a proud American who makes real products (albeit graphic and signage) right here. Our company buys American materials and we employ many people who desperately need those jobs. We want things to be done right! The only reason those awesome designs the big guys producing are failing, is poor manufacturing in uncontrolled regions of the world. It's so sad to me that every great thing eventually turns into a profit margin at the hands of these great entities. So for that "animosity" or whatever it was, I am NOT sorry. Just sad
_________________ forever shreddin' |
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GOLD!en Backside 180

Joined: 05 Feb 2007 Posts: 505 City: Edwards
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Posted: Aug 07, 2012 9:39 am Post subject: |
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wakeshredder, me too. Capitalism is a beach.
_________________ www.kcwatersports.com |
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Slapdown Kickflip


Joined: 20 Apr 2005 Posts: 4240 City: Austin
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Posted: Aug 07, 2012 12:15 pm Post subject: |
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I think it's pretty important, especially when dealing with ROC's that you contact the company about things before going on a public forum to complain. I'm not saying anyone is in the wrong here, but that's my answer to all this; More often than not, it's able to be dealt with discretely. The reason it's best to refrain from public complaints on the internet is that it actually can throw some people off, and possibly prevent them from buying a good product they may have bought otherwise.
I'm glad you're able to get a replacement though Silas is the man.
_________________ - Evan Molina |
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shredaustin Pop Shuvit

Joined: 08 Jul 2012 Posts: 165 City: AUSTIN
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Posted: Aug 07, 2012 12:42 pm Post subject: |
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straight unlucky, those boards are made with love
_________________ I love water |
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remote Faceplant

Joined: 28 Mar 2010 Posts: 41
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Posted: Aug 07, 2012 2:15 pm Post subject: |
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I assume I'm reading this wrong, but it seems that some people may still not know that Remote's are made in the US. Our boards are actually made with American products within an hour of my house in Oregon. I've said this before, but we do have 1% warranty rate. That's very good considering most other companies are at about 20%. That being said we do have boards that go out and after a little bit of use become a warranty issue which we handle as quick as we can. We have not moved production over seas and have no plans to. Hope everyone is clear on that. We would hate to hear anyone would think we would make boards overseas sacrificing quality to make a bit more on our margin. Ben and I own and operate the company with the riders and are barely getting by. No investors, no bosses, just us.
Silas
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electricsnow cassette

Joined: 14 Sep 2003 Posts: 10756 City: Jefferton
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Posted: Aug 07, 2012 2:50 pm Post subject: |
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...

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| Description: |
| Remote nick Taylor pro model deck |
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224.83 KB |
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4815 Time(s) |
_________________ *The opinions expressed are on my behalf and not those of wakeskating.com* |
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wakeshredder Backside 180

Joined: 10 Nov 2005 Posts: 692 City: Kansas City
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Posted: Aug 07, 2012 8:09 pm Post subject: |
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remote, Never doubted you guys.
_________________ forever shreddin' |
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TexasBlazed Frontside 180

Joined: 13 Nov 2008 Posts: 384 City: DFW
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Posted: Aug 07, 2012 8:47 pm Post subject: |
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AMERICA chickity china the chinese chicken YEA! come to save the mf day yea
_________________ I wasn't born in Texas but i got here as quick as i could |
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carive Frontside 180


Joined: 19 Apr 2006 Posts: 405 City: Manila
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Posted: Aug 07, 2012 8:47 pm Post subject: |
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| wakeshredder wrote: | | remote, Never doubted you guys. |
_________________ R.O.T.S. Familia
-love,respect,devotion- |
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IrieWay Ollie

Joined: 30 Apr 2010 Posts: 91 City: DFW
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Posted: Aug 07, 2012 9:46 pm Post subject: |
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remote, thanks again RemoteWakeskates, I've been super happy with all the customer service. The Remote fellows definitely go out of there way to take care of customers.
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texasT Backside 180


Joined: 21 May 2010 Posts: 1886 City: HOUSTONNN
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Posted: Aug 07, 2012 10:12 pm Post subject: |
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| IrieWay wrote: | remote, thanks again RemoteWakeskates, I've been super happy with all the customer service. The Remote fellows definitely go out of there way to take care of customers.  |
truth.
_________________ You had me at meat tornado. -Ron Swanson |
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