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INTEG (preorders Wed 2/20/08)
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Gnarly Dancer 42
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PostPosted: Jul 19, 2008 9:05 pm    Post subject: Reply with quote

taku, i would do that and give him the extra board for a discounted price
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doubleg
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PostPosted: Jul 19, 2008 9:18 pm    Post subject: Reply with quote

PHF wrote:
does anybody here know a number of their office?? I wanna call integ and place an international order... Very Happy


No need to call them PHF. I sent an email (link on their website) along with my order and they replied to it.

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PHF
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PostPosted: Jul 19, 2008 10:49 pm    Post subject: Reply with quote

doubleg, i tried that aswell and its been 2 days without any reply...
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bob.
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PostPosted: Jul 19, 2008 11:03 pm    Post subject: Reply with quote

i had some flaws in my board to, it rides amazing, bit there is a dent in every corner of the board where that flat spot is on the top, mine never said integrity on the side wall either
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EJazzle
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PostPosted: Jul 19, 2008 11:14 pm    Post subject: Reply with quote

wait our boards were supposed to say "integrity" on the side walls? Confused

my board has multiple dents in every corner and some like 3/4 to the top of the board.. i dont care though. its still an awesome board! its probably how the press / shape it or something.





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skimboarder
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PostPosted: Jul 20, 2008 1:53 am    Post subject: Reply with quote

i just wish i could get my board, 8 weeks (12 if you don't count my switch), still nothing
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One_Wadey
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PostPosted: Jul 20, 2008 12:49 pm    Post subject: Reply with quote

just fyi..hit a rail (clean) brand new trex no screw heads or sketchy spots on the rail..came of clean...tried a 3 shuv ...fell...looked at my board and bam there it was.. i nice chunk missing from the bottom where it meets the red side-wall...so effin bummed
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DMoneyy
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PostPosted: Jul 20, 2008 12:53 pm    Post subject: Reply with quote

bob., EJazzle, my friends TNT had integrity on the sidewall but after like 2 days it was gone
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kornhouse
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PostPosted: Jul 20, 2008 12:59 pm    Post subject: Reply with quote

DMoneyy, ha yea and it was blurry to begin with
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cheapskate
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PostPosted: Jul 20, 2008 6:22 pm    Post subject: Reply with quote

kornhouse, so then sue 'em Evil or Very Mad
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bob.
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PostPosted: Jul 20, 2008 8:16 pm    Post subject: Reply with quote

One_Wadey, that definately shouldnt happen, show schmaltz
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-Supra-
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PostPosted: Jul 20, 2008 8:19 pm    Post subject: Reply with quote

One_Wadey, wow that sucks... do you have any pictures of it?
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kornhouse
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PostPosted: Jul 20, 2008 10:05 pm    Post subject: Reply with quote

cheapskate, ha not like i care
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skimboarder
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PostPosted: Jul 21, 2008 1:27 pm    Post subject: Reply with quote

anyone close to 1314 got an email yet? or any news on new shipment times?
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lake weir ocala FL
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PostPosted: Jul 21, 2008 2:30 pm    Post subject: Reply with quote

One_Wadey, I smell bulljive. There is no way on this earth that a clean piece of trex took a chunk out of a wakeskate. I've hit rails with a board I made out of plywood, and no chunks were taken out. Heres what I think.
1) You are a dumbass and did not check the rail for screwheads or loose nails.
2) You hit the rail, literally hit it with your board, not sliding it, causing this damage.
3) The "chunk" is rather small and you are making a big deal out of it.

Better luck next time.

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DirtyCracker
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PostPosted: Jul 21, 2008 4:08 pm    Post subject: Reply with quote

One_Wadey, PICSSS
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ZachTullier2
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PostPosted: Jul 21, 2008 4:16 pm    Post subject: Reply with quote

DirtyCracker wrote:
One_Wadey, PICSSS

agreed i wana see some pics also

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brassmonkey
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PostPosted: Jul 21, 2008 4:21 pm    Post subject: Reply with quote

One_Wadey wrote:
just fyi..hit a rail (clean) brand new trex no screw heads or sketchy spots on the rail..came of clean...tried a 3 shuv ...fell...looked at my board and bam there it was.. i nice chunk missing from the bottom where it meets the red side-wall...so effin bummed


Malarki!!

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stOAKed
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PostPosted: Jul 21, 2008 4:21 pm    Post subject: Reply with quote

hahahah nice try
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teefuss32
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PostPosted: Jul 21, 2008 5:11 pm    Post subject: Reply with quote

taku wrote:
RUSSIAN wrote:
taku wrote:
teefuss32 wrote:
aaaaahhhh the anticipation kills. got the call last week from integ sayin they were shipping my board but there was a minor cosmetic mishap with the graphic on the bottom. the graphic shifted up alittle and there is a small white line showing where the graphic didnt cover, so i believe it was derrick (correct me if im wrong) i talked to, anyway he tells me about the mishap and gives me the option to either have a whole new board made, which would have takin even longer to come in. or send the one with the mess up. of course i chose for them to send it as is because the graphic isnt what matters, its the product. but i commend all the guys at integrity for all their hard work and loyalty to their customers and to the sport. Thanks for everything!

I honestly can't believe those are the options they provided you with but I'm glad you're happy with that.


What would you like them to do???

I think alot of people fail to remember that its a very small company with 2 guys actually building the boards. When there is a mishap, Erich doesn't call the factory and have some 12 year old fix it, He is in the factory fixing it himself.

What would I like them to do? Provide that paying customer with a replacement board ASAP without making him wait 2 months.

I think it's pretty much common practice for any business to react in the manner I posted.


well it really didnt matter to me all that much what the graphic looked like, i dont care if it even had a graphic, the board is what i want and after waiting that long i get very anxious, oh and they did offer to throw in a free shirt for the graphic mistake. but it really doesnt matter now cause imma be waiting even longer. Just when my tracking said my package was delivered, i get home and i have a box 12in x 12 in sitting on the table. obviously not a wakeskate, so i then realize my shipping label must have fell off the box my skate was in and got stuck on a nother box somewhere during the shipping process, and i know this because my label was hanging off the corner of the box and to top it off, when i turned the box over, there was the shipping label for the person it was supposed to go to. so i called DHL here in my town and they cant find it and tell me they are gonna try to track it down from the other hubs it went through and even the DHL lost and found (a place they send packages when the label falls off and they dont know where it is supposed to go). but then the lady proceeds to tell me that she doesnt know if they will even beable to find it or how long it will take. so yea im pretty effin bummed. i emailed integ letting them know what happened, so we gonna see.
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