Broken Bi-Level

Rob · Posted: Jul 19, 2005 5:53 am Post subject: Broken Bi-Level

Any news regarding warranty on broken Bi-Levels? Mine broke today and delaminated and it's from the 1st bash........ Sad

cfxomega · Frontside 180 Joined: 29 Jul 2004 Posts: 466

contact cassette and they should send you a new one...and make sure you tell them what size
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4Matic
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How To Roll A Joint

SnapCracklePop · Faceplant Joined: 19 Jul 2005 Posts: 18 City: SouthEast

I have two cassette decks, 04 Reed and 05 Concave and they both have delaminated. I like the feel of Cassette's decks, but they need to figure out how to make skates that won't delam. I contacted them via phone to get a new one, and it took time, but they did get me a replacement. They fall apart anyway, so I ended up sanding mine down and using fiberglass resin to seal them back up. Works well. Good Luck.

chriscut · Backside 180 Joined: 28 Jun 2004 Posts: 2000

SnapCracklePop, how much does your board weigh now with the fiberglass coating?

Re-entry · Ollie Joined: 26 Jun 2005 Posts: 62

Boardstop.com just got the new batch, BITCHES..

erik.n · Posted: Jul 20, 2005 4:47 am Post subject:

Rob, Hmmm, that sucks... If you ask me nice i might return your 4-trac Wink

. And if you what you can ride my schnitzel Smile

... peace out!

Rob · Posted: Jul 20, 2005 5:30 am Post subject:

I bought mine from Performance and I think it's funny how fast they reply on e-mail regarding sales and how slow they reply on e-mails regarding warranties...... how could that be? Rolling Eyes

(erik.n, I can't ride for a while, fizzle up my foot and eating antibiotics...)

erik.n · Posted: Jul 20, 2005 5:43 am Post subject:

Rob, that sucks....

SnapCracklePop · Faceplant Joined: 19 Jul 2005 Posts: 18 City: SouthEast

Chris Barcellos, not that much more. The 04 reed board is solid and heavy anyway, so fiberglass resin doesn't add much more weight. I sand in all down, take the grip off too, then apply a 2-3 thin coats of resin with a cheap brush. Home Depot has some resin and menards has the cheap brushes. It's tricky cuz not enough harder = too sticky, and too much = brittle. It's got to be right. Hope that helps. I do it every year to prevent the wood from splitting.

Rob · Posted: Jul 21, 2005 7:59 am Post subject:

SnapCracklePop, any pics?

SnapCracklePop · Faceplant Joined: 19 Jul 2005 Posts: 18 City: SouthEast

Rob Hey I can get some pics on later tonight. The only tricky thing for a bi-lev would be that the resin isn't going to be good if there is a lot of flexing, and if the top is designed to flex there might be trouble. I haven't tried this, but I think marine grade paint would seal things up pretty well. It might be worth a try. Maybe look into a quart of sailboat paint. Highly toxic, but will work I'm sure.

Rob · Posted: Jul 21, 2005 11:36 am Post subject:

SnapCracklePop, I always glue the edges to seal them but rails always fizzle them up after a few rides. I managed to fix my Bi temporarily so hopefully I can ride it a few times more. See how long it will last this time... Haven't got a single answer from Performance or Cassette regarding my warranty claim. (Should have bought it from Buywake instead, they seems to take care of their customers, a friend of mine got a new Bi-level from them within a week after his old delaminated....)

dietwater5 · Posted: Jul 24, 2005 4:11 pm Post subject:

u can try but i doubt youll get one or maybe its just me, i emailed and called them and they said they were and i sent them my deck and i never got them back and its been 6 weeks plus since they have last replied. so i dont htink im getting one and just wasted $300 which sucks bc it broke the same week. but i doubt ill be getting anything cassette bc of this experience unless they send me a board even though summer is almost over and im moving, but oh well, hopefully theyre just really busy and dont forget about me!

nichSloan · Pop Shuvit Joined: 20 Oct 2004 Posts: 245 City: Orlando

mine has been broken since february...still no word. Evil or Very Mad

Slaytwebeling · Pop Shuvit Joined: 23 May 2004 Posts: 152 City: G-town

I got a new one. I just emailed and sent pics about 10 times but I got a 40 when I orignally had a 42 but something better than nothing.

SnapCracklePop · Faceplant Joined: 19 Jul 2005 Posts: 18 City: SouthEast

Good luck with the replacements everyone. I got a replacement, but it seriously took from August 2004 to March 2005 with a ton of phone calles in between. Find something for the rest of the summer and continue to call during the slower months when most people are done calling. Give it time, but he'll pull through.

Rob, get the glue in between the layers and clamp it tight!

Rob · Posted: Jul 26, 2005 5:31 pm Post subject:

Actually I got answers from both Performance and Cassette so hopefully, things will work out pretty soon...

Re-entry · Ollie Joined: 26 Jun 2005 Posts: 62

Rob, What did they say? I heard performance wasnt carrying them though, but I bet its a rumor.. Who did you contact from Cassette Thomas??

Rob · Posted: Jul 27, 2005 6:53 am Post subject:

Re-entry, yes.

Re-entry · Ollie Joined: 26 Jun 2005 Posts: 62